We just wanted to thank you and the team for the lovely, professional role you played in our wedding. It was terrific to be made to feel so special! We particularly wanted to thank you for working with us over the last few months and for being a lot of fun! Look forward to running into you in Port Douglas in the future.

Martin and Heather

Sorry it’s taken me so long to write, once home from the honeymoon life has been crazy.

I just wanted to say a huge thank you to you and your staff for making our day so amazing! Honestly I could not fault the day or your staff and have been raving about Port Douglas catering ever since! The food and the location was amazing!! So thank you again!

I hope I wasn’t too much of a psycho bride!!

Kirsty :)

Daniel & I wanted to express how thankful we are for the wonderful job you did at our wedding on 9 April at Newell Beach! Nothing was too much trouble and you made us feel so at ease the moment we met you. Your service was amazing not to mention the food, which everyone is still raving about, Ricky did a great job. You were so much fun and our families absolutely loved you, I’m certain they have told more people about you than about our wedding!!

Can’t wait to come back to Port Douglas, you are so lucky to live in such a beautiful place!

Thank you so much again Chris, you made our day perfect!

Daniel & Katie

Hi Cameron

We have wrapped up yet again another successful Merck Serono Midyear Sales conference and I would sincerely like to thank you for working with Veritas to produce such a great conference dinner at the Sugar Wharf last night. You have been fabulous to deal with and I really appreciate the time you have taken to meet with the client and myself through the week to walk through the logistics of the dinner and inclement weather plans.

I would also like to make special note of Chris, his friendly and accommodating nature certainly make him a special person.


I look forward to working with you again

Vicky

Just got back from our honeymoon and am back at work - yeh!

Just wanted to say thankyou to you and your team. Our wedding was beyond perfect and most of that was due to the professionalism of you and your team. You guys made the day a time we and our family will remember forever.

We appreciate all of your help in making our wedding perfect.

Chris & I wanted to let you know what a magical night we had at our Wedding on the 24th of June.

There is so much we want to thank you for as you were completely fantastic through-out our whole wedding process. We visited a lot of Wedding reception centers in Melbourne but when we meet you it was completely different, you were so excited for us and for the first time you got both, Chris & I so excited about the planning! it really felt great to find someone who was on the same wave length as us and had all these amazing ideas about our special day. It actually made such an impact on us deciding to get married in Port Douglas. You have been such a great help, not only responding to my countless random emails but also your wonderful recommendations and not to mention my “101” changes we gave you right until the day before the wedding! everything we asked wasn't an issue, if I was having any doubts about music, decorating, hair & make-up you would be there to help. On the actually wedding night you stayed until the end of the night making sure everything ran smoothly. Thanks again Roxy!

Secondly, Port Douglas Catering – One word “AMAZING” - everyone of our guests still cannot stop talking about the amazing fresh and luxurious food that was served. It was something we really wanted to spoil our guests with and you went above and beyond our expectations.. Not only is the amazing food such a credit to your organization but everyone we met, from the people in the office, to the waiters on the night & the owner working down at the Marina, were just so friendly and nice! Everyone was willing to help and just added to the enjoyment of the Wedding lead up.

The whole planning process and even the days leading up to the wedding were really stress free and just so fun! We really relaxed and spent the week leading up to our wedding with our family and friends and that was what we wanted. Everything was perfect on the night and we cannot recommend highly enough!

Thank again, and we’ll hopefully see you next time we’re in Port Douglas.

Hi Roxy / Dean – and also Craig – just wanted to say a huge, huge thank you for everything last month! Matt and I has the best day and with your help everything ran so unbelievably smoothly (except for the minor change of ceremony location! Special thanks to Craig for dealing with the late switch in plans and for having champagne at the ready to help calm my nerves!). We were both really impressed with the food, service, set-up – but most of all with you guys and how easy it was to work with you from day 1 through to the actual day of the wedding. You really made our day as stress-free as possible so we could just relax and have fun. So thank you – you were part of making it really special.

Hi Dean, Just a quick note to thank you once again for helping us create a wonderful event for Edwina’s birthday. We have received many compliments on the quality of the food and your staff were all efficient and caring in their approach. I am not all that easy to please but from the start your ability to work with our requests and provide a terrific, positive outcome has been outstanding. You certainly live in a magical part of the world, thank you for sharing some of the magic with us.
Best regards, Rod

A BIG THANK YOU for creating a magical wedding for Adrian and I. We have had only good comments made to us about the wedding and in particular the outstanding food (many people said it was better than any meal they had had in the port so far!) and the very friendly service!
 
Nicola and Chris - thank you for all your efforts pre the wedding.
 
Chris - thank you for your friendly nature and big effort on the day. I know it must have been difficult with the unpredicatable weather!

We will certainly be recommending you to anyone we know wanting to get married in Queensland and again MASSIVE THANK YOU's for making our special day be a dream come true.

All in all we and all our guests had a ball in Port Douglas and totally lOVED the wedding. Thank you for making this possible.
 
Take care and I will be sure to send you some pics when I get them!

“Thanks Hamish,

everyone says it's the best day of your life, and it certainly was, thank you in particular for looking after my mum's gluten free needs, i really appreciated it, she had a lovely time.

Also many thanks for rescuing jon's jacket, sunglasses and $100 note!

i will be recommending you to anyone who will listen...

have a lovely christmas and new year

Nicki”

“The chicken was amazing! Everybody raved about the whole wedding saying it was the best wedding they had ever been to, even my dad who is supposed to be impartial to both myself and my sisters said it was the best he has been to. All guests from age 15 to 80 loved it and we can’t believe how lucky we got with the weather. Such an amazing day, we smiled so much on the Saturday that our cheeks hurt on the Sunday.

I would highly recommend PD Catering and also spending much longer up in Port Douglas to enjoy the fantastic weather and chilled out atmosphere that only Port can deliver.

Was there a particular staff member who stood out with their Customer Service?

Nicola, was most helpful on the day and in the lead up particular in the week while we were up there. Having to organise a wedding from overseas was particularly tricky and we found ourselves stressed out about everything else we had to organise except the wedding event itself. We just knew that it was going to be fine with Nicola in charge.”

Comments:
Everyone commented on the food – said it was absolutely fantastic. I would have eaten a heap more if my dress allowed it!!  J I’m still hearing comments on how good it tasted.  Oh and as for the croquemboche (probably spelled wrong!!) – all I can say is OH MY GOD!!!!  Heaven covered in chocolate!!  That has got to be the most amazing tasting, spectacular looking wedding cake in the history of weddings.  To die for!!! 

The service was fantastic too – one of my guests said she’d never been so well attended to.  Her drink was always replenished and not once did she feel she had to look for anything. 

As for the set up – what can I say?  Everyone was raving about how everything was set up and how nothing was overlooked.  I’m getting kudos for my attention to detail. I keep telling them the only thing I did was turn up on the day – that all the attention to detail was from Port Douglas Catering!!

It really was an amazing day.  My guests have used such an array of words to describe it that I can’t remember them all but they include spectacular, beautiful, romantic among others.

As I said on the day – I couldn’t have been a bridezilla if I tried – you guys had everything down pat and perfectly planned and organized. I heard about you from word of mouth and I will most definitely be doing the same as, I am sure, will all of my guests. 

I never had a dream wedding in my head as many girls do but I couldn’t have dreamed up a better one if I tried!

Was there a particular staff member who stood out with their Customer Service? 

Everyone I dealt with was great – I guess those of you I had more contact with were the names that stood out (i.e. Cameron, Julie, Nicola) but absolutely everyone was great.  At one point I had put an almost dead drink on the bar (I suspect I was applauding someone) and when I turned around to pick it up it was replaced by a fresh one and the guys behind the bar nodded to let me know it was mine.  It might be a small thing but it stood out in my head because it showed the attention being paid on the day and it was indicative of the overall experience.

Seona O’Farrell

Hi Julie,  

I have completed the feedback and attached it, I have highlighted my ratings in red which are all 5 as everything was just perfect. 

Im the youngest of 7 children to get married and I had all of my brothers and sisters say that my wedding topped them all. 

My brother -in -law reckons Ive ruined everything for him as his 2 daughters will now not settle for anything less than what I did!  Lucky they are only 10 and 12 years - he's got plently of time to save!! 

I love you all, I just wish we could do it again, it really was the best day of our lives. 

I hope I have another chance to deal with Port Douglas Catering again. 

Cheers 

Seona & Ben

Maree Grenfell - Sustainability Officer
Development and Environment Services Douglas Shire Council

Hi Nicola,

Thank you so much and to all of the lovely staff at Port Catering, for providing first class food and service on Saturday night at the awards.  The feedback I have received about the food has been glowing and it sounds like everyone had a wonderful time.  You made planning the event smooth and clear and the attention to detail was much appreciated.  Could you please pass on to Cameron and the waiting/bar staff that they were great and helped the night be a fantastic success.

Thanks Nicola,

Kind Regards,
Maree Grenfell

Liz and Harry

Hi Julie, Nicola, Cameron and all the team at P.D.C First day back at work, sifting through all the paper work, our beautiful day seems miles away.

Thanks so much for making Harry and my day so special in so many ways,

the standard of food, presentation and friendly staff made our wedding day more than We could have wished for.

Harry and I have been to many of the top restaurants through out the world and the food that you presented on our special evening was nothing less than FIRST CLASS.

The setting was spectacular; we will be forwarding you some photos when we have them. The staffs were always so friendly and helpful. 

Once again thank you so much for making our day one that we will remember forever.

Kind Regards Liz and Harry

Hi Julie,

Thankyou for your email. We had such an amazing week in Port Douglas. Our wedding day was amazing and a lot fun!
Thankyou to you especially and all your staff for putting on such a wnderful, magical reception. Everything was perfect and as it turns out, I really preferred being right near the water and the marquee. Loved the banquet table too!! The food was fantastic! It was commented on by everyone- everything was so delicious!! I wish I had eaten more!!

Our photos from Ben will be ready by the end of next month so if you like I can forward you some of the professional shots of the marquee set up. Thankyou for the nice compliments about my dress too- I was aiming just to look elegant with not too much detail. My dress was filthy dirty though and is costing me $450 to dry-clean!!!

Once again, thank you. You were a pleasure to liase with, answering my many emails and enquires. I would recommend Port Douglas Catering to anyone!! It's a place we will definately go back to regularly!!

Cheers,
Beth Stephen!!

Comments: 

Food was great, service was great – everything I asked for was delivered and all ready and waiting to us on our arrival in Port Douglas on Christmas Day.  Thank you for enabling us to have a lovely family Christmas dinner.  This was our 8th trip to Port Douglas, and no doubt there will be many more.  We will not hesitate to use your services in the future and will thoroughly recommend you to anybody we can!!!!!!!!!!

Comments:

Thank you to all staff especially JULIE “You’re a Star”. Having been in the industry I can understand how stressful and annoying clients can be.  Thank you Julie for meeting all my expectations and making our reception look fantastic.  Oh and Cameron the food & presentation was amazing. 

Comments:

Our function was organised without much notice, your company did a great job in catering for our needs in the short amount of time given.  Especially since you were going through a shop relocation at the time.

Was there a particular staff member who stood out with their Customer Service? Cameron was great in organizing the function and Nicola was great in controlling her staff on the night.

Amanda Menegazzo, Dairy Australia

“Turned around in phenomenal timing! Everyone had a fabulous time! Would highly recommend your services to others – service was great – nothing was ‘too hard” to do.”

Mayor Mike Berwick, Douglas Shire Council - RE: Deputy Premier’s Visit – 30 November 2007

“I would like to formally thank your innovative team at Port Douglas Catering for providing a superb luncheon for the Deputy Premier’s visit on Friday 30 November 2007.

As always, the food was fantastic and beautifully presented.

Specifically I wish to acknowledge the last minute requirements of this event. You may be aware that this luncheon saw an additional seven persons granted attendance by the Deputy Premier and notification was provided one hour prior to the luncheon commencing.
My office immediately contacted your Event Manager, Nicola Hood to seek how the additional persons could be accommodated. Nicola promptly responded advising that your Chef, Nicole “Pippi” Perrin could put together a couple of additional platters to accommodate the extra attendees.

It was not until later that I was advised Pippi and Nicola had worked an extremely long week to cater for three other major functions therefore I would like to take this opportunity to commend both Pippi and Nicola for their outstanding service in accommodating our small commitment at the last minute.”

Annie & Dan Piper

“We were very lucky with the preparation for our wedding as Port Douglas Catering organised the majority of it. We just had to organise the little things, which made our job easier.

We had the most amazing reception setting, underneath a massive Fig tree in Rex Smeal Park. As the sun set and the light started to fade, our guests were asked to assemble in front of the fig tree for a group photo. When the photographer's flash fired, the lights in and around the tree were switched on and the tree and dining area was revealed. Thanks to the brilliant Port Douglas Catering the Fig tree's branches were lit with fairylights, lanterns, and coloured lights to make the tree look magical. It actually looked how you would imagine Enid Blyton's 'Magic Faraway Tree'. To create some privacy we had white satin screens around the perimeter and bamboo citronella flares to light the path. Underneath the tree was the dining area of 12 tables seating 10 people at each & the bridal table. To make the bridal table stand out we had a massive chandelier hanging from a branch above the table and the table was also lit from beneath which made the it glow. The most special moment for Dan and I was the fireworks at the end of our reception and watching all our guests faces. They were all completely blown away. It was the perfect ending to a perfect day.

A very special thanks for to Port Douglas Catering for being amazing and making our day easy.”

Sue Lowry

“We were overwhelmed with comments about the amazing food at the reception. We knew you guys were good but DAMN! Every single thing that came out of the kitchen was to die for. The wait staff were lucky not to get mobbed in some instances! I was constantly asked who the caterers were (cards have been distributed) and the following day every guest had a favourite canape to ooh and aah about. A credit to Pipi who worked away all night to the deafening disco tunes my friend Linda insisted on playing throughout the entire evening - that must have been torture!

And of course a big thank you to Nicola who was instrumental in making the evening as relaxed as we had hoped. Her attention to detail and her friendly & professional approach put everyone at ease. The service staff (I wish I could remember their names) were equally professional, gave special attention to all of our guests and made sure the Grand Parents were looked after which was very much appreciated. It was lovely to be greeted by name as we walked in the door as it made us feel like we had friends looking after us, which as it turns out we did because Chris knew everyone! No surprise there...

Cathy, Thank You for all your hard work getting us organised and for making the evening precisely what we had envisaged. We had a fabulous night as we had absolutely nothing to worry about. You guys ROCK!”

Shelley Myers

“Due to numerous allergies of the bride and one guest I Knew catering for our wedding was going to be hard. PDC handled this very well and the quality of food we received was five star – in particular our guests raved about the canapés and our wedding cake which tasted amazing. In addition the fact that on the night our coordinator Julie went out of her way to ensure we did not have to worry about a thing (even tending to the youngest guest of 8 weeks to ensure his parents could listen to the speeches) and made sure all we did was have a amazing night ensured our wedding day memories will be treasured forever.” - Shelley Myers